Contact

Mailing Address:
P O Box 428
Kenton OH 43326
Office Address:
175 W. Franklin St. Suite 220
Kenton, OH 43326

Agency Hours: 8:00 a.m. - 4:30 p.m. Monday - Thursday
8:30 a.m. - 2:30 p.m. Friday
Phone: 419-674-2269
Toll Free: 800-320-2148
Fax: 419-673-1417

Name Title Email Address
Karen Bowman Receptionist / Customer Service Karen Bowman
Elizabeth Robinson Case Manager Elizabeth Robinson
Lori Vermillion Case Manager Lori Vermillion
Betsy Peoples Agency Support Clerk Betsy Peoples
Crystal Spearman Deputy Director/Admin Specialist Crystal Spearman
Jenna Sherman Legal Clerk / Seek Work Coordinator Jenna Sherman
Brenda Roy Director/Fiscal Clerk Brenda Roy


Other Contact Information

Child Support Payment Central
P.O. Box 182372
Columbus OH 43218-2372
(Include your name, Social Security number, SETS case number and Court Order number on all payments)

24-Hours SETS Interactive Voice Response Unit (VRU)
1-800-860-2555
Access using your social security number and your PIN number
Website: Office of Child Support's Case/Order Payment Information System

PIN Reset Center
30 E Broad St, 32nd Floor
Columbus OH 43215-3414
Phone: 800-686-1556
Fax: 614-995-7159 or 614-728-5070
To reset your PIN number

SMI One VISA Card
855-279-2744
Website
Information on deposits and card balance

Direct Deposit
Contact your financial institution for deposit amount. No statements are issued by the child support agency.

Credit Card Payments
Website: https://oh.smartchildsupport.com
Accepts MasterCard, Visa and Discover.

Bank Account Debit Payments
Website: https://oh.smartchildsupport.com